Platform Administrators Guide

The Frame platform uses a hierarchical approach to organizing administration and access to accoun...

Frame can provide a very customized experience to the end user depending on the unique needs of ...

Customers who wish to deliver virtualized applications and/or desktops to their end users should ...

The table below lists the operating systems available for the Frame platform and their correspond...

One of the more common challenges with onboarding applications to Frame, is supporting the variou...

Ultimately, Frame customers are responsible for ensuring their compliance with Microsoft Licensin...

This next portion of our documentation describes the Frame-supported infrastructure options and d...

Infrastructure as a Service (IaaS) providers supply the underlying infrastructure (compute, stora...

This table provides a comprehensive overview of the instance types that are currently supported o...

Frame provides administrators with the ability to manage various components of their cloud accoun...

You can register your Amazon Web Services (AWS), Google Cloud Platform (GCP), IBM Cloud, Microsof...

Overview The Bring Your Own AWS (BYO AWS) feature allows customers to seamlessly connect their A...

Overview The Bring Your Own Azure (BYO Azure) capability allows customers to connect their Micro...

Overview The Bring Your Own Google Cloud Platform (BYO GCP) feature allows customers to integrate...

Frame supports the orchestration of IBM Cloud Virtual Private Cloud (VPC) and virtual server reso...

Overview Frame's integration with Nutanix AHV allows customers to seamlessly connect their AHV cl...

Overview  Amazon WorkSpaces Core Managed Instances (WCMI - Workspace Core v2) offer maximum flex...

Overview The GCP Sole-Tenant Nodes with Frame deployment option allows customers to run virtual ...

This next portion of our documentation describes the Dizzion-supported and Dizzion-provided infra...

Dizzion manages the purchasing, setup, integration, and all management of the Cloud Accounts for ...

Dizzion Cloud PC on AWS Workspaces Core supports dedicated/named instances in the following AWS r...

Dizzion Cloud PC on IBM Cloud VPC supports dedicated/persistent instances & floating/pooled insta...

Decide on the following before creating your Frame account: How will your users reach their work...

Deployment Models When deploying Frame workloads, customers can choose from five primary deployme...

Customers using public cloud infrastructure can create a Frame account using Frame-managed networ...

Customers using public cloud infrastructure can create a Frame account using Frame-managed networ...

Customers using public cloud infrastructure can create a Frame account using Frame-managed networ...

Customers using Nutanix AHV infrastructure can create a Frame account using Customer-managed netw...

Customers using Nutanix AHV infrastructure can create a Frame account using Customer-managed netw...

Some customers need to integrate Frame into a network where VPNs are used. This guide discusses t...

Organizations who have users on the Internet must determine how their users will access their Fra...

Introduction Streaming Gateway Appliance (SGA) 4 simplifies the deployment and management of the ...

To deploy an SGA 4 Cluster, first decide if you will have Frame automatically deploy the SGA Clus...

Administrators need to schedule a maintenance window to upgrade their SGA VM(s) to ensure users k...

Management of SGA 4 Nodes and Clusters is on the Streaming Gateway page at either the Customer or...

The guide reviews the design, installation, and configuration scenarios for the Streaming Gateway...

Customers manually deploying the SGA will follow the instructions below to install an SGA instanc...

Auto-deployed SGA Administrators need to schedule a maintenance window to upgrade their SGA VM(s)...

SGA Management Console Once you have completed the installation and configuration of your SGA, SG...

Customers can deploy their applications on Frame-provided OS images if using a public cloud infra...

Organizations have the ability to “bring your own” (BYO) images on their Frame cloud account(s) a...

This document will provide you with instructions on how to prepare and register your own template...

Considerations OEM versions of Microsoft Windows Operating Systems may contain third-party sof...

The Frame Agent Setup Tool (FAST) is used to install Frame Agent, Frame drivers, and Frame tools ...

The [Frame Agent Setup Tool (FAST)](/platform/os/byo/windows/frame-agent-setup-tool) should be u...

This document will provide you with instructions on how to prepare and register your own template...

This document will provide you with instructions on how to prepare and register your own template...

This document will provide you with instructions on how to prepare and register your own template...

This document will provide you with instructions on how to prepare and register your own template...

This document will provide you with instructions on how to prepare and register your own Windows ...

Role Permissions Hierarchy Role Permissions Cust...

This section outlines the user authentication options for Frame customers. The following document...

A service that the Frame system can trust to verify the identity of a user is called an “Identity...

Basic Authentication is a manual approach for providing access; admins need to manually invite us...

The Frame Platform provides administrators with a role-based access control (RBAC) capability to ...

Dizzion Frame now supports Dizzion C3 as an authentication provider, allowing administrators to u...

The administrative workflow for setting up a SAML2 identity provider (IdP) consists of the follow...

Integrating Duo Single Single-On (SSO) is a quick and easy process. Continue reading to learn how...

Frame supports Single Sign-On (SSO) with Google authentication through both OAuth2 and SAML2 inte...

Integrating Microsoft Entra ID Single Sign On (formerly Azure AD SSO) is a quick and easy proce...

Integrating Microsoft Active Directory Federation Services (ADFS) is straightforward. We start by...

Okta provides a flexible yet simple Identity Provider solution that integrates easily with the Fr...

There are options available for administrators who wish to create many users without email invita...

Secure Anonymous Tokens (SATs) can be used to allow users to authenticate to Frame and in establi...

Frame Customer and Organization Administrators can create and manage multiple accounts from their...

Administrators can manage a wide range of settings from an entity Dashboard's settings page. The ...

Customer administrators have permissions to add, edit, and deactivate organization entities in th...

By default, Frame support administrators are granted full access to all organizations and account...

Navigating Frame Admin Console Customer Administrator Customer administrators have the highest le...

The Launchpad is the end user-facing part of the Frame platform interface where users launch and ...

Overview The Bring Your Own Workload feature enables customers to bring their own Windows deskto...

Each Frame Account has a Sandbox - a virtual machine provisioned specifically to allow you to man...

In general, if you are planning to only deliver virtual desktops to your users, then onboarding a...

Once you have installed one or more applications, tested them in the Sandbox, set up a Desktop ...

The Updates page listed in the Account Dashboard is designed to keep administrators informed abou...

Many enterprises and organizations rely on Microsoft Active Directory (AD) for provisioning user ...

The Frame platform supports the ability for your workload VMs to join your on-premises or cloud-b...

AWS-based Frame accounts will need to prepare their AWS account by adjusting the permissions as l...

By default, Azure defines its own default DNS settings for each VNet. Using the Frame Domain Join...

Before moving on to the Domain Join setup phase, please ensure you have: reviewed and met the re...

Introduction Frame Single Sign-On (SSO) allows users to access a domain-joined VM without requir...

When workload VMs in a DJI Frame account are created (due to a publish or an increase in the max ...

Customers wishing to deliver Frame-managed Linux desktops to users can use this guide to configur...

Frame supports Entra joined devices on AHV for Windows 10/11 operating systems in persistent desk...

Frame supports Entra joined devices <StatusBadge type="Early Access"/> on Azure for both Windows ...

Microsoft Entra ID-joined devices are devices that have been joined directly to Microsoft Entra I...

The last page listed on the left side of your Account Dashboard is the VMs page.   The VMs page ...

Before you can deliver your applications and desktops to your users, you first have to set up one...

Availability Zones (AZs) are isolated locations within data center regions provided by various Ia...

By default, Frame accounts are "stateless." This means that all changes made to an instance are l...

Organizational and Customer administrators are granted the ability to clone from current and back...

A Utility Server is a stand-alone, general purpose Windows server that can be helpful for a varie...

Overview The Register Workloads feature lets customers bring existing virtual machines or worklo...

Frame administrators may need to customize their users' Windows application and/or desktop experi...

The Enterprise Profiles feature collects user profile data on session end and saves it to a secur...

Frame has built and integrated a variety of storage options into our platform to fit a multitude ...

The Frame platform gives admins the ability to expand the drive size of their Sandbox or Utility ...

Dropbox is a well-known file hosting service which offers cloud storage, personal cloud, and file...

The Google Drive for Desktop (GDFD) service, formerly known as “Google File Stream”, is a desktop...

The official Microsoft OneDrive storage solution allows users to quickly access all of their file...

Box is a popular cloud storage platform with a variety of features such as content management, co...

Frame backup and recovery allows you to save the current state of your persistent resources (Sand...

The Frame Disaster Recovery (DR) feature provides Frame administrators with the ability to backup...

Frame Account data in terms of analytics, logs, reports, and notifications is available in Frame ...

In this document, we'll review how to access and interpret tasks and notifications for your Frame...

Frame provides a variety of reports to see exact usage and analytics about your tenant. Navigate ...

The Audit Trail and Sessions pages are integral components of your entity Dashboard, designed for...

The Session Shadowing feature allow admins to connect to a user session to observe the user's pri...

Dizzion Overwatch is the built-in, always-on observability and analytics layer for Dizzion DaaS a...

Network and Streaming Network and Streaming telemetry data is captured by default every second ...

Overview The Billing page in the Frame Admin Console provides Customer Administrators with a deta...

Overview Frame Guest Agent (FGA) is a collection of Frame-specific services that manage VM config...

"Deployment Groups" determine when a Frame Account (Sandbox, Test/Production Pools, Persistent De...

Overview Frame Administrators can enable Maintenance mode to prevent their users from starting pr...

If you no longer need an Account or Organization, you can terminate the entity. Note: Before you...

You can customize many aspects of how your users' sessions will behave when accessing their Frame...

Application Mode is a feature that transforms the way users interact with remote Windows applicat...

Frame Remoting Protocol (FRP) defines the communication between an end user's device with a brows...

Frame supports multiple monitors and 4k displays. This guide outlines the considerations, require...

Access to Frame apps and desktops can be integrated several different ways within: Websites Inte...

This guide is intended for administrators wishing to integrate the use of USB Human Interface Dev...

The Clipboard Integration feature allows users to copy and paste content between their local devi...

Customers who need to map custom keyboard shortcuts on their end users' local device to keyboard ...

Since Frame is accessible from any device with a modern web browser, we've set up multiple mouse ...

Configuring end user experiences for multiple languages in Frame requires careful consideration a...

Custom Terminal Banner Terminal banners display custom messages across the top of a user's Frame ...

Frame Guest Agent (FGA) gives customers the ability to tailor the behavior of their workload VMs ...

The Frame Platform provides flexible peripheral support to meet diverse enterprise needs through ...

The Web Serial feature allows end users to connect and redirect serial devices through the browse...

The Frame Suspend and Resume feature allows users to pause their session and pick up right where ...

Suspend/Resume Administration The administrator can control the timeouts that will suspend a per...

Suspend/Resume Administration This feature introduces a new deployment model that combines the u...

Dizzion DaaS and Cloud PC are built on a browser-first foundation. From day one, accessing virtua...

Deploying Frame App for your end users can be done in a few steps. The following guide will outli...

Frame App behavior can be configured on startup of the application (Command Line Arguments) and t...

Frame provides a convenient Custom Partition for IGEL OS bundled with UMS Profiles for easy and s...

Profile Options Frame-provided UMS Profiles offer various configuration options to customize and ...

There are inevitably going to be situations where you receive a code for either informational or ...

A Frame administrator may encounter the need to access a persistent VM (Sandbox, Utility Server, ...

Security Basics Sometimes users reside behind corporate networks that have strict network access ...

Frame Guest Agent (FGA) and Cloud Connector Appliance (CCA) have native support for outbound prox...

HIPAA and the later adoption of the HITECH Act established through the Department of Health and H...

Frame, a cloud-based Desktop as a Service (DaaS) and Platform as a Service (PaaS), enables custom...