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Dizzion DaaS & Cloud PC
Complete documentation for Dizzion's Desktop-as-a-Service platform and Cloud PC solution
Dizzion C3 Platform
C3-SaaS control center documentation
Dizzion Halo
Complete documentation for Dizzion's Secure Every Browser (SEB) solution
Support & Favorites
Having trouble accessing your Dizzion environment? Need to file a support ticket? Here you can find support guides for checking the Dizzion platform status, creating a support case, and more
Desktop Users Guide
End-user focused documentation
Platform Administrators Guide
Comprehensive administration guide for Frame platform
Developer's Guide
API documentation and developer resources
Subscription Management
Billing and subscription information
C3 Control Center
Getting started with C3
FAQ - DaaS & Cloud PC
Dizzion DaaS and Cloud PC – Frequently Asked Questions
FAQ - Halo
Dizzion Halo FAQ
Dizzion Support
How you will find e.g. Contact Support, Release Stages, EOM and EOL, Support Guide and Platform Status
Training Videos
Dizzion DaaS, Cloud PC and Halo training videos
Favorite Links
A collection of favorites
User Experience
Navigating Frame, Session Features
Platform Fundamentals
Hierarchy, Account Types, and Deployment Planning
Licensing
OS and Applications, Microsoft Licensing Guide
Cloud Providers - DaaS Only
Infrastructure, Cost Management, Supported Instance Types, Cloud Account, BYO, AWS, Azure, GCP, IBM, Nutanix, Amazon Workspaces Core
Networking
Requirements, Public Networking, Private Networking, Streaming Gateway, VPN Configurations
Secure Gateway Appliance
Streaming Gateway Appliance (SGA) Installation, Upgrade, Management
Operating Systems
Bring Your Own, Linux, Windows, Frame Agent Setup Tool, BYO Images on Azure, AWS, GCP, IBM and Nutanix AHV
Identity and Access Management
Roles, RBAC, Dizzion C3, Basic IdP, General SAML2 Integration, Duo, Google Workspace, Microsoft EntraID, ADFS, Okta
Secure Anonymous Tokens
Mass User Creation, Secure Anonymous Tokens (SAT)
Account Administration
Account Creation, Settings, Organizations, Support Authorization, Administration, LaunchPads, Bring Your Own Workloads (Remote PC)
Sandbox
Sandbox, Install and onboard Apps, Pubishing, Updates
Domain Integration
Domain Controller prep, AWS IAM Permissions, Azure DNS Configuration, Domain Join Setup, Frame SSO, Stale AD Objects CleanUp, Linux with Windows AD LDAP
Entra ID Integration
Entra ID with Azure, Nutanix AHV, Entra ID Joined Devices
Virtual Machines
VMs Dashboard, Capacity, Availability Zones, Persistent Desktops Administration, Cloning, Utility Servers, Register Workload
Storage
Storage, Expand Drive Size, Personal Drives, User Profiles, Default User Profile, Enterprise Profiles, Cloud Integration, DropBox, Google Drive, OneDrive, Box
Disaster Recovery
Backups, Disaster Recovery, Data Availability
Monitoring and Analytics
Tasks and Notifications, Analytics, Audit Trail, Session Shadowing, Overwatch observability and Analytics
Billing and Management
Billing, Frame Guest Agent, Deployment Groups, Maintenance Mode, Terminate an Entity
Session Configuration
Session Settings, Application Mode, Frame Remoting Protocol, Session
Advanced Session Features
Advanced Displays, Integrations, PWA, LaunchLink, USB, ClipBoard, Keyboard Profiles, Mouse Modes, Multi-Language Config, Banners, Scripting
Introduction
Frame may be a very robust and intricate platform, but being an end user is easy! The Getting Started Guide will outline important details for end users such as minimum system requirements, supported browser versions, and a glossary of common Frame terms to he...
Navigating Frame
It is time to move on to the main event: Navigating your Frame account. While there are many variables you can encounter with your Frame account, there are some universal basics that need to be understood first. In this guide we will review how you may access ...
Session Features
So far, you've learned about the minimum requirements for Frame in our Getting Started Guide and the basic functions of your Frame account/session in our Navigating your Frame Account Guide. Now it's time to move on to the final guide all about session feature...
Hierarchy
The Frame platform uses a hierarchical approach to organizing administration and access to accounts. In this section, we'll define each tier and the intended configuration strategy at each level. Customers The Customer tier is the highest tier within the Frame...
Account Types
Frame can provide a very customized experience to the end user depending on the unique needs of your organization. This section of the documentation reviews all available Frame account types and their benefits. Non-persistent (Default) vs. Persistent Desktop ...
Deployment Planning
Customers who wish to deliver virtualized applications and/or desktops to their end users should carefully consider the topics discussed below when planning the implementation of a Frame solution. The design and implementation of their unique Frame Platform so...
Application Licensing
One of the more common challenges with onboarding applications to Frame, is supporting the various license models that come with the variety of software in the market. Most industry-standard licensing models can be supported by Frame with only a few exceptions...
Operating Systems and Applications
The table below lists the operating systems available for the Frame platform and their corresponding licensing and image requirements based on the selected infrastructure. Operating System AHV AWS (EC2) AWS (WCB) AWS (WCMI) Azure GCP IBM Notes...
Microsoft Licensing Guide for Frame
Ultimately, Frame customers are responsible for ensuring their compliance with Microsoft Licensing Terms and any other agreements pertaining to Microsoft. This guide specifically covers Microsoft licensing from a Windows Operating System (OS) VM access perspe...
Infrastructure
This next portion of our documentation describes the Frame-supported infrastructure options and detailed guides for bringing your own (BYO) infrastructure to the platform. BYO Infrastructure and Monitoring Responsibility When you add your own BYO infrastruc...
Cost Management
Infrastructure as a Service (IaaS) providers supply the underlying infrastructure (compute, storage, network) resources that power Frame accounts. You are expected to understand when and under what conditions you are charged for use of these resources. The pri...
DaaS Supported Instance Types
This table provides a comprehensive overview of the instance types that are currently supported on our DaaS platform. Each row details specific characteristics, including the provider, instance name, family, number of virtual CPUs (vCPUs), RAM allocation, and ...
Bring Your Own
You can register your Amazon Web Services (AWS), Google Cloud Platform (GCP), IBM Cloud, Microsoft Azure, and/or Nutanix AHV infrastructure in your Frame tenant and use one or more of these infrastructures to deliver your virtualized applications and desktops....
Cloud Accounts
Frame provides administrators with the ability to manage various components of their cloud accounts easily from the Frame console. This guide discusses how administrators can manage their virtual networks, master images, and instance types associated with each...
Amazon Web Services
Overview The Bring Your Own AWS (BYO AWS) feature allows customers to seamlessly connect their AWS account with the Frame Platform, enabling full control over infrastructure while leveraging Frame’s virtual desktop and application delivery capabilities. With ...
Microsoft Azure
Overview The Bring Your Own Azure (BYO Azure) capability allows customers to connect their Microsoft Azure cloud environment directly to the Frame Platform, enabling seamless deployment of virtual desktops and applications within their own Azure subscription....
Google Cloud Platform
Overview The Bring Your Own Google Cloud Platform (BYO GCP) feature allows customers to integrate their GCP environment with the Frame Platform, enabling direct deployment of virtual desktops and applications within their own GCP infrastructure. With BYO GCP, ...
Nutanix AHV
Overview Frame's integration with Nutanix AHV allows customers to seamlessly connect their AHV clusters to the Frame Platform, enabling them to run virtual desktops and applications directly within their on-premises infrastructure. By registering their AHV clu...
IBM Cloud
Frame supports the orchestration of IBM Cloud Virtual Private Cloud (VPC) and virtual server resources in the customer's own IBM Cloud account. Requirements In order to register your IBM Cloud account with Frame, ensure that you have the met the following re...
Networking
Decide on the following before creating your Frame account: How will your users reach their workload VMs? From the Internet or from a private network? Do you want Frame Control Plane to provision and manage the network where the workload VMs reside ("Frame-ma...