Private Networking with SGA (AHV)
Customers using Nutanix AHV infrastructure can create a Frame account using Customer-managed networking, Private Networking with Streaming Gateway Appliance (SGA) so users can access the Frame workload VMs through the public IP address of the SGA VM. The Internet-accessible SGA VM serves as a reverse proxy for Frame sessions between the end users and their Frame workload VMs in the private network. The Frame workload VMs only have private IP addresses. Customers will also need to ensure these workload VMs, Cloud Connector Appliances (CCAs), and Streaming Gateway Appliances (SGAs) can communicate to the Frame control plane on the Internet.
If a customer requires an outbound proxy server for any communication to the Internet, the outbound proxy server must support both HTTPS and Secure WebSocket (WSS) in order for the Frame Guest Agent (FGA), CCAs, and SGAs to establish HTTPS and WSS connections to Frame Platform.
To ensure proper network communication to the Frame Platform there are two Backends available depending on which one should be used for the connection for services and VMs please refer to the corresponding networking requirements:
USE (located in the United states- Location AWS us-east-1Virginia)
DEU ( located in European Union - Location AWS eu-central-1 Frankfurt)
FRP8 Networking (SGA 4)
FRP8 is a udp-based protocol for all communication between the end user and the Frame workload VMs.

The following table describes the required protocols and ports for Frame accounts using Private Networking with SGA 4 and FRP8.
Dizzion is in the process of migrating from *.nutanix.com to *.difr.com domain. For the
time being, the additional difr.com domains will need to be whitelisted in addition to the
existing nutanix.com domains. At a later time, once Dizzion has confirmed there is no
dependencies on the nutanix.com domains, we will send out a communication notifying
customers that all nutanix.com domains can be safely removed from your whitelist
configurations.
IMPORTANT: For IMG Domains, Customers can whitelist new IMG difr domains but
should NOT change SAML 2 configurations to use new difr.com domains. SAML 2
configurations should continue to use img.console.nutanix.com and
img.frame.nutanix.com until further direction from Dizzion
USE: Nutanix AHV - Private Networking with Streaming Gateway 4
| Source to Destination | Source IP address | Destination FQDN(s) | Protocol/port |
|---|---|---|---|
| Cloud Connector Appliance (CCA) to Frame Platform | Public IP address |
|
tcp/443 (HTTPS) |
| Cloud Connector Appliance (CCA) to Frame Platform | Public IP address |
|
tcp/443 (HTTPS, WSS) |
| Prism Central to Frame Platform |
|
|
tcp/443 (HTTPS) |
| CCA to Prism Central | Private IP address |
|
tcp/443 (HTTPS) |
| Workload VMs to Frame Platform | Public IP address |
|
tcp/443 (HTTPS) |
| Workload VMs to Frame Platform | Public IP address |
|
tcp/443 (HTTPS, WSS) |
| End user to Frame Platform | Public IP address |
|
tcp/443 (HTTPS) |
| End user to Frame Platform | Public IP address |
|
tcp/443 (HTTPS, WSS) |
| SGA VMs to Frame Platform | Public IP address |
|
tcp/443 (HTTPS, WSS) |
| End user to SGA VM | Public IP address |
|
udp/3478 and tcp/3478 |
| SGA VM to End user | Public IP address |
|
udp/49152–65535 |
| SGA VM to Workload VM | Private IP address |
|
udp/4503–4509 |
| Workload VM to SGA VM | Private IP address |
|
udp/49152–65535 |
FRP8 Networking (SGA 4)
The following table lists the required protocols and ports for Frame accounts using Private Networking with SGA 4 and FRP8, specifically for organizations electing to use Dizzion's EU control plane.
DEU: Nutanix AHV - Private Networking with Streaming Gateway 4
| Source to Destination | Source IP address | Destination FQDN(s) | Protocol/port |
|---|---|---|---|
| Cloud Connector Appliance (CCA) to Frame Platform | Public IP address |
|
tcp/443 (HTTPS) |
| Cloud Connector Appliance (CCA) to Frame Platform | Public IP address |
|
tcp/443 (HTTPS, WSS) |
| Prism Central to Frame Platform (not required starting with PC 2023.4) | Public IP address |
|
tcp/443 (HTTPS) |
| Workload VMs to Frame Platform | Public IP address |
|
tcp/443 (HTTPS) |
| Workload VMs to Frame Platform | Public IP address |
|
tcp/443 (HTTPS, WSS) |
| End user to Frame Platform | Public IP address |
|
tcp/443 (HTTPS) |
| End user to Frame Platform | Public IP address |
|
tcp/443 (HTTPS, WSS) |
| SGA VMs to Frame Platform | Public IP address |
|
tcp/443 (HTTPS, WSS) |
| End user to SGA VM | Public IP address |
|
udp/3478 and tcp/3478 |
| SGA VM to End user | Public IP address |
|
udp/49152–65535 |
| SGA VM to Workload VM | Private IP address |
|
udp/4503–4509 |
| Workload VM to SGA VM | Private IP address |
|
udp/49152–65535 |