Skip to main content
Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

326 total results found

Suspend and Resume

Platform Administrators Guide

Suspend and Resume with Persistent and Non-persistent Accounts

Frame App

Platform Administrators Guide

Frame App Getting Started, Configuration, IGEL, IGEL Profiles

Troubleshooting

Platform Administrators Guide

Common Information and Error Codes, RDP Debug Mode

Security

Platform Administrators Guide

Security Basics, Proxy Server Support, HIPAA Compliance, Frame Data Residency,

Admin API

Developer's Guide

Admin API, Account Endpoints, Organization Endpoints, Customer Endpoints, Infrastructure Endpoints

Session API

Developer's Guide

Tokens through SSO / SAML2, Session API

Subscription Information

Subscription Management

IaaS Credit Rates, Subscription Types, Overage Policies, Cloud PC Flex Credit Rates, DaaS Flex Credit Rates

End-User related questions - Generic

FAQ - DaaS & Cloud PC

IT Pro related questions - Generic

FAQ - DaaS & Cloud PC

End-User related questions - Networking

FAQ - DaaS & Cloud PC

IT Pro related questions – Endpoint & Peripherals

FAQ - DaaS & Cloud PC

IT Pro related questions – Frame Remoting Protocol & Networking

FAQ - DaaS & Cloud PC

IT Pro related questions – Professional Graphics

FAQ - DaaS & Cloud PC

IT Pro related questions – IdP, SSO

FAQ - DaaS & Cloud PC

IT Pro related questions – Admin Tasks

FAQ - DaaS & Cloud PC

Cloud Providers - Cloud PC Only

Platform Administrators Guide

Infrastructure, Cloud Accounts, Amazon Workspaces Core, IBM Cloud VPC

IT Pro related questions - Cloud PC

FAQ - DaaS & Cloud PC

VPN Configurations

Platform Administrators Guide Networking

Some customers need to integrate Frame into a network where VPNs are used. This guide discusses the use of VPNs for common Frame solution architectures. End User Access to Frame Workloads Customers who have end users on the Internet who need to access Frame wo...

Requirements

Platform Administrators Guide Networking

Deployment Models When deploying Frame workloads, customers can choose from five primary deployment models—three for public cloud environments and two for Nutanix AHV clusters. The choice of deployment model depends on your organization’s specific use case(s) ...

Public Networking (Public Cloud)

Platform Administrators Guide Networking

Customers using public cloud infrastructure can create a Frame account using Frame-managed networking, Public Networking so users on the Internet can directly access the Frame workload VMs using the public IP addresses of the Frame workload VMs. For egress to ...

Private Networking (Public Cloud)

Platform Administrators Guide Networking

Customers using public cloud infrastructure can create a Frame account using Frame-managed networking, Private Networking so users must access the Frame workload VMs using the private IP addresses of the Frame workload VMs. Since the Frame workload VMs have no...

Private Networking with SGA (Public Cloud)

Platform Administrators Guide Networking

Customers using public cloud infrastructure can create a Frame account using Frame-managed networking, Private Networking with Streaming Gateway Appliance (SGA) so users can access the Frame workload VMs through the SGA. The Internet-accessible SGA serves as a...

Private Networking (AHV)

Platform Administrators Guide Networking

Customers using Nutanix AHV infrastructure can create a Frame account using Customer-managed networking, Private Networking so users must access the Frame workload VMs using the private IP addresses of the Frame workload VMs. Since the Frame workload VMs have ...

Private Networking with SGA (AHV)

Platform Administrators Guide Networking

Customers using Nutanix AHV infrastructure can create a Frame account using Customer-managed networking, Private Networking with Streaming Gateway Appliance (SGA) so users can access the Frame workload VMs through the public IP address of the SGA VM. The Inter...

Streaming Gateway Appliance

Platform Administrators Guide Secure Gateway Appliance

Organizations who have users on the Internet must determine how their users will access their Frame workload VMs in a private network. For these use cases, organizations can provide their users with corporate VPN access or deploy the Frame Streaming Gateway Ap...

SGA 3

Platform Administrators Guide Secure Gateway Appliance

The guide reviews the design, installation, and configuration scenarios for the Streaming Gateway Appliance 3 in a Private Network with SGA deployment model for both Nutanix AHV and public cloud infrastructures. This guide assumes that the customer has an exis...

SGA 3 Installation

Platform Administrators Guide Secure Gateway Appliance

Customers manually deploying the SGA will follow the instructions below to install an SGA instance in their infrastructure: Prerequisites Frame Streaming Gateway Appliance 3.x prerequisites are as follows: Download the Frame SGA disk image from the Frame Stre...

SGA 3 Management

Platform Administrators Guide Secure Gateway Appliance

SGA Management Console Once you have completed the installation and configuration of your SGA, SGA management portal can be accessed using an HTML5 browser. Open a new browser tab and enter the internal IP address and port number (8888, by default) of SGA. Whe...

SGA 3 Upgrade

Platform Administrators Guide Secure Gateway Appliance

Auto-deployed SGA Administrators need to schedule a maintenance window to upgrade their SGA VM(s) and contact Frame Support to upgrade their auto-deployed SGA. Provide support with the list of Frame accounts associated with the SGA you wish to upgrade and coor...

SGA 4

Platform Administrators Guide Secure Gateway Appliance

Introduction Streaming Gateway Appliance (SGA) 4 simplifies the deployment and management of the SGA by eliminating the need for: Public key certificates, as HTTPS is no longer used to communicate between Frame Terminal and the SGA. Load balancer, as Frame co...

SGA 4 Installation

Platform Administrators Guide Secure Gateway Appliance

To deploy an SGA 4 Cluster, first decide if you will have Frame automatically deploy the SGA Cluster and Nodes (public cloud only) or you will manually deploy the SGA Nodes (public cloud or Nutanix AHV) of an SGA Cluster yourself. For automatic deployment, F...

SGA 4 Management

Platform Administrators Guide Secure Gateway Appliance

Management of SGA 4 Nodes and Clusters is on the Streaming Gateway page at either the Customer or Organization entity level. The SGA management functionality will depend on whether you have deployed the SGA Cluster using Frame (Automatic Deployment) or manuall...

SGA 4 Upgrade

Platform Administrators Guide Secure Gateway Appliance

Administrators need to schedule a maintenance window to upgrade their SGA VM(s) to ensure users know not to access the SGA-enabled workload VMs while the SGA upgrade is in progress. Administrators can use the Maintenance Mode feature to alert users that the ac...

Operating System

Platform Administrators Guide Operating Systems

Customers can deploy their applications on Frame-provided OS images if using a public cloud infrastructure or bring your own (BYO) OS images. The following table describes the options and considerations for each option. OS Image Source Supported Infrastruct...

Bring Your Own

Platform Administrators Guide Operating Systems

Organizations have the ability to “bring your own” (BYO) images on their Frame cloud account(s) as template images. Once a template image is registered on their cloud account within Frame, administrators can create Frame accounts using the template image. Befo...

Linux

Platform Administrators Guide Operating Systems

This document will provide you with instructions on how to prepare and register your own template image for use with Frame. Before moving forward with the preparation procedure, please ensure you have read through the general requirements on the BYO image page...

Windows

Platform Administrators Guide Operating Systems

Considerations OEM versions of Microsoft Windows Operating Systems may contain third-party software which can potentially cause issues and undesired side effects when used in a hypervisor. Frame strongly recommends the use of a Microsoft-provided OS image (...