Recently Updated Pages
Why do I get disconnected or see a black screen when logging in?
It’s usually due to network issues, blocked ports, session timeouts, or delays in starting the vi...
Will my virtual desktop be as fast and responsive as a regular physical PC?
Often, yes. When the virtual desktop is sized correctly and the supporting infrastructure and net...
Do you offer a hosted cloud control plane?
Yes, Dizzion provides a fully hosted, multi-tenant, and cloud-native control plane as part of ...
What is the difference between VDI, DaaS, and Cloud PC?
VDI is a do-it-yourself model in which your internal team designs, builds, and maintains the virt...
What’s the difference between suspending, disconnecting, and logging off?
Suspend pauses your session and hibernates the virtual machine. Disconnect keeps the session runn...
Can I personalize my desktop (e.g., change wallpaper or taskbar layout)?
It depends on whether IT has enabled personalizing your desktop.
Do I need to install something on my PC to use Unified Communications?
No, you don’t need to install anything. The Frame Remoting Protocol (FRP) is optimized for Micros...
What should I do if my virtual desktop is slow, lagging, or showing a blurry screen?
Contact your local IT team and submit a support ticket. They will collect information about your ...
What browsers are supported for accessing my Dizzion desktop?
Supported: Chrome, Edge, Firefox, Safari, Brave
Can I use my laptop, tablet, or Chromebook to access my virtual desktop?
Yes, if the device supports modern browsers or the Frame App for Windows, Apple OSX, or Linux
Should I use Frame App instead of a browser?
It depends. Dizzion DaaS and Cloud PC powered virtual desktops and apps can be accessed via a lo...
How do I log in to my Dizzion virtual desktop?
Login via your local browser at your assigned URL, e.g., https://use.difr.com (US backplane) or h...
What is a Dizzion virtual desktop, and why is my company using it?
Dizzion DaaS and Cloud PC solutions provide secure access to corporate desktops and applications ...
Bring Your Own
You can register your Amazon Web Services (AWS), Google Cloud Platform (GCP), IBM Cloud, Microsof...
Infrastructure
This next portion of our documentation describes the Frame-supported infrastructure options and d...
Getting Started
Cosmos Control Center SaaS (C3-SaaS) is the interface where administrators can manage their Dizzi...
Acquire Tokens through SSO (SAML2)
Through SAML2 integrations with Frame, you can leverage existing SSO workflows to retrieve tokens...
Session API
The Frame Session API lets you seamlessly integrate virtual desktops and applications into your o...
Infrastructure Endpoints
List Cloud Providers Returns a list of available Cloud Providers. These are Frame IaaS cloud prov...
Account Endpoints
List Accounts Lists all Frame accounts. GET /accounts/ Request Parameters Name Description Par...