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Can I bring my own Windows Image?

FAQ - DaaS & Cloud PC IT Pro related questions - Generic

Dizzion DaaS AHV always requires a Bring Your Own Image. For Dizzion DaaS on AWS, Azure, GCP, a...

Updated 1 month ago by Ruben Spruijt

How do I handle licensing for Windows, Microsoft 365, or other apps in Dizzion?

FAQ - DaaS & Cloud PC IT Pro related questions - Generic

Note: Customers are responsible for ensuring their own license compliance. For detailed informati...

Updated 1 month ago by Ruben Spruijt

Can we use Reserve Instances per VM?

FAQ - DaaS & Cloud PC IT Pro related questions - Generic

Most DaaS customers will bring their own Azure, AWS, IBM or GCP Infrastructure with   Reserved In...

Updated 1 month ago by Ruben Spruijt

Can I integrate Dizzion with my existing security tools (e.g., SIEM, EDR)?

FAQ - DaaS & Cloud PC IT Pro related questions - Generic

Yes, Integration is possible using logging agents, AV, EDR, XDR endpoint security, and SIEM tools. 

Updated 1 month ago by Ruben Spruijt

What kind of data is stored in the Dizzion DaaS and Cloud PC backplane?

FAQ - DaaS & Cloud PC IT Pro related questions - Generic

  This document outlines what Frame-specific operational data, customer data, and customer-provi...

Updated 1 month ago by Ruben Spruijt

How does Dizzion ensure data security and regulatory compliance

FAQ - DaaS & Cloud PC IT Pro related questions - Generic

Dizzion is compliant with SOC 2, PCI-DSS, HIPAA, GDPR, depending on config.

Updated 1 month ago by Ruben Spruijt

What use cases don’t fit Dizzion DaaS and Cloud PC well?

FAQ - DaaS & Cloud PC IT Pro related questions - Generic

  Scenarios that require offline access are not a fit—Dizzion DaaS and Cloud PC need a stable in...

Updated 1 month ago by Ruben Spruijt

Does your offering enable high availability, disaster recovery, and backup?

FAQ - DaaS & Cloud PC IT Pro related questions - Generic

  Dizzion DaaS and Dizzion Cloud PC are built on the Frame Platform: One control plane is in th...

Updated 1 month ago by Ruben Spruijt

What happens to my work if I lose internet connection while using the desktop?

FAQ - DaaS & Cloud PC End-User related questions - Networking

You’ll be disconnected but can reconnect once your network returns. How long your session stays a...

Updated 1 month ago by Ruben Spruijt

How can I test my internet speed?

FAQ - DaaS & Cloud PC End-User related questions - Networking

https://speed.cloudflare.com/; Network Quality Score, especially Download, Upload, Latency, Packe...

Updated 1 month ago by Ruben Spruijt

-DRAFT - Do you have any guidelines about the recommended bandwidth usage?

FAQ - DaaS & Cloud PC End-User related questions - Networking

Yes, content from FRP whitepaper here (WIP) -          BLA1 -          BLA2 -          BLA3 M...

Updated 1 month ago by Ruben Spruijt

How much bandwidth do I need for a smooth remote desktop experience?

FAQ - DaaS & Cloud PC End-User related questions - Networking

It depends on what you do within your virtual desktop and applications. (See guidelines Question...

Updated 1 month ago by Ruben Spruijt

Is using a public Wi-Fi network safe when connecting to my virtual desktop?

FAQ - DaaS & Cloud PC End-User related questions - Networking

Yes, if the session is encrypted and Multi-factor Authentication (MFA) is enforced at login. Don’...

Updated 1 month ago by Ruben Spruijt

Can I use Microsoft Teams, Zoom, or Google Meet in my virtual desktop?

FAQ - DaaS & Cloud PC End-User related questions - Generic

Yes, as long as webcam and audio redirection are enabled and your network bandwidth is sufficient. 

Updated 1 month ago by Ruben Spruijt

How do I print a document from my virtual desktop to my home printer?

FAQ - DaaS & Cloud PC End-User related questions - Generic

Use the ‘Frame Printer’ inside your session. Your IT team must enable printer redirection. Once s...

Updated 1 month ago by Ruben Spruijt

Why can’t I copy and paste between my local device and my virtual desktop?

FAQ - DaaS & Cloud PC End-User related questions - Generic

Clipboard redirection may be disabled for security. Admin can enable if needed.

Updated 1 month ago by Ruben Spruijt

Are my settings and data saved at logoff?

FAQ - DaaS & Cloud PC End-User related questions - Generic

In most setups, your Windows user profile, including My Documents, Favorites, and app settings, i...

Updated 1 month ago by Ruben Spruijt

Is it okay to install software on my virtual desktop?

FAQ - DaaS & Cloud PC End-User related questions - Generic

Only if your IT team allows it. Most virtual desktops are locked down or non-persistent, meaning ...

Updated 1 month ago by Ruben Spruijt

Can I use the virtual desktop on my mobile device, phone or tablet while traveling?

FAQ - DaaS & Cloud PC End-User related questions - Generic

It works on both, but the experience depends on screen size. Tablets with a keyboard offer the be...

Updated 1 month ago by Ruben Spruijt

Can I use my virtual desktop's dual monitors, printers, webcams, or USB drives?

FAQ - DaaS & Cloud PC End-User related questions - Generic

Yes, depending on IT policies, you can use peripherals within your Virtual Desktop and applicatio...

Updated 1 month ago by Ruben Spruijt