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Terminate an Entity

Platform Administrators Guide Billing and Management

If you no longer need an Account or Organization, you can terminate the entity. Note: Before you...

Updated 2 months ago by Chris Tusa

Data Availability

Platform Administrators Guide Disaster Recovery

Frame Account data in terms of analytics, logs, reports, and notifications is available in Frame ...

Updated 2 months ago by Chris Tusa

How can I see if YUV444 is used within a Dizzion DaaS or Cloud PC session?

FAQ - DaaS & Cloud PC

The HQ label in the Terminal Bar indicates that the user session is running in YUV444 color space...

Updated 2 months ago by Ruben Spruijt

Contact Support

Dizzion Support

If you are experiencing issues with your Dizzion environment (Frame or VMware Horizon) or simply ...

Updated 2 months ago by Clara Ross

Official Dizzion Support Guide

Dizzion Support

Introduction  Thank you for choosing Dizzion.  Dizzion Worldwide Support offers world-class prog...

Updated 2 months ago by Ruben Spruijt

Cost Management

Platform Administrators Guide Cloud Providers - DaaS Only

Infrastructure as a Service (IaaS) providers supply the underlying infrastructure (compute, stora...

Updated 2 months ago by Chris Tusa

Microsoft Licensing Guide for Frame

Platform Administrators Guide Licensing

Ultimately, Frame customers are responsible for ensuring their compliance with Microsoft Licensin...

Updated 2 months ago by Chris Tusa

Cloud Accounts

Platform Administrators Guide Cloud Providers - Cloud PC Only

Dizzion manages the purchasing, setup, integration, and all management of the Cloud Accounts for ...

Updated 2 months ago by Clara Ross

Audit Trail and Sessions

Platform Administrators Guide Monitoring and Analytics

The Audit Trail and Sessions pages are integral components of your entity Dashboard, designed for...

Updated 2 months ago by Ruben Spruijt

Bring-Your-Own Workloads (Early Access)

Platform Administrators Guide Account Administration

Overview The Bring Your Own Workload feature enables customers to bring their own Windows deskto...

Updated 2 months ago by Ruben Spruijt

Do you have a separate backplane in EU?

FAQ - DaaS & Cloud PC IT Pro related questions - Generic

Yes, we operate separate backplanes in both the US (https://use.difr.com) and the EU (https://d...

Updated 2 months ago by Stefan Gajic

ux.dizzion.com

Favorite Links

Welcome to our user experience page, where you'll find recorded Frame sessions showing the actual...

Updated 2 months ago by Ruben Spruijt

Dizzion DaaS - Live Training Class L100

Training Videos

Chapters: Welcome, agenda and team introduction - 00:00:00 - 00:05:57 Introduction to Fra...

Updated 2 months ago by Ruben Spruijt

How will sandbox instances be charged?

FAQ - DaaS & Cloud PC IT Pro related questions - Cloud PC

Customers will be charged one additional desktop for each Cloud PC Account configured in the Fram...

Updated 2 months ago by Clara Ross

Dizzion DaaS Administration 1 (FR-100)

Training Videos

This course provides an introduction to Dizzion's Desktop as a Service (DaaS) platform, teaching ...

Updated 2 months ago by Ruben Spruijt

What is the RMM feature and how does it work?

FAQ - DaaS & Cloud PC IT Pro related questions - Cloud PC

Remote Monitoring and Management (RMM) is a self-service tool included in the Complete offering t...

Updated 2 months ago by Clara Ross

Can Cloud PC support persistent & non-persistent VMs?

FAQ - DaaS & Cloud PC IT Pro related questions - Cloud PC

Cloud PC on AWS Workspaces Core only supports persistent VMs. Cloud PC on IBM Cloud VPC supports ...

Updated 2 months ago by Clara Ross

How often can I increase volume sizes or change Cloud PC configuration types?

FAQ - DaaS & Cloud PC IT Pro related questions - Cloud PC

For Cloud PC on AWS Workspaces Core, you can increase volume sizes or change to a larger configur...

Updated 2 months ago by Clara Ross

How do I get charged if I change the storage size or configuration type of a Cloud PC during a month?

FAQ - DaaS & Cloud PC IT Pro related questions - Cloud PC

For either change, you will get charged the monthly price, prorated on a per-day basis.  For exa...

Updated 2 months ago by Clara Ross

Can I decrease the size of the Cloud PC storage volumes?

FAQ - DaaS & Cloud PC IT Pro related questions - Cloud PC

No. To ensure that the user's data is preserved, the volume sizes of either volume cannot be redu...

Updated 2 months ago by Clara Ross