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Will my virtual desktop be as fast and responsive as a regular physical PC?
Often, yes. When the virtual desktop is sized correctly and the supporting infrastructure and net...
Do you offer a hosted cloud control plane?
Yes, Dizzion provides a fully hosted, multi-tenant, and cloud-native control plane as part of ...
What is the difference between VDI, DaaS, and Cloud PC?
VDI is a do-it-yourself model in which your internal team designs, builds, and maintains the virt...
What’s the difference between suspending, disconnecting, and logging off?
Suspend pauses your session and hibernates the virtual machine. Disconnect keeps the session runn...
Can I personalize my desktop (e.g., change wallpaper or taskbar layout)?
It depends on whether IT has enabled personalizing your desktop.
Do I need to install something on my PC to use Unified Communications?
No, you don’t need to install anything. The Frame Remoting Protocol (FRP) is optimized for Micros...
What should I do if my virtual desktop is slow, lagging, or showing a blurry screen?
Contact your local IT team and submit a support ticket. They will collect information about your ...
What browsers are supported for accessing my Dizzion desktop?
Supported: Chrome, Edge, Firefox, Safari, Brave
Can I use my laptop, tablet, or Chromebook to access my virtual desktop?
Yes, if the device supports modern browsers or the Frame App for Windows, Apple OSX, or Linux
Should I use Frame App instead of a browser?
It depends. Dizzion DaaS and Cloud PC powered virtual desktops and apps can be accessed via a lo...
How do I log in to my Dizzion virtual desktop?
Login via your local browser at your assigned URL, e.g., https://use.difr.com (US backplane) or h...
What is a Dizzion virtual desktop, and why is my company using it?
Dizzion DaaS and Cloud PC solutions provide secure access to corporate desktops and applications ...
Getting Started
Cosmos Control Center SaaS (C3-SaaS) is the interface where administrators can manage their Dizzi...
Account Endpoints
List Accounts Lists all Frame accounts. GET /accounts/ Request Parameters Name Description Par...
Application Licensing
One of the more common challenges with onboarding applications to Frame, is supporting the variou...