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Overview  Amazon WorkSpaces Core Managed Instances (WCMI - Workspace Core v2) offer maximum flexibility, supporting customer-supplied Windows 11 images, persistent or non-persistent desktops, and Microsoft 365 Apps via BYOL. The pricing model is usage-based, ...

Dizzion Overwatch is the built-in, always-on observability and analytics layer for Dizzion DaaS and Cloud PC. Overwatch gives IT admins a digital compass and real-time map, enabling deeper visibility, faster diagnostics, more intelligent planning, and more con...

Network and Streaming Network and Streaming telemetry data is captured by default every second Average QP QP (Quantization Parameter) is a measure of the amount of compression applied when H.264 encodes a frame. Low QP = less compression → higher image qual...

This next portion of our documentation describes the Dizzion-supported and Dizzion-provided infrastructure options for Cloud PC. All infrastructure (RAM, CPU, GPU, Storage) for Cloud PC is included in the monthly, per-VM fee. To view Cloud PC size options and ...

Dizzion manages the purchasing, setup, integration, and all management of the Cloud Accounts for Cloud PC customers. Frame Administrators with the appropriate roles can view the list and status of existing cloud accounts by navigating to the Customer or Organi...

Dizzion Cloud PC on AWS Workspaces Core supports dedicated/named instances in the following AWS regions:  NA - US (East) NA - US (West) NA - Canada AP - Mumbai AP - Seoul AP - Singapore AP - Sydney AP - Tokyo EU - Frankfurt EU - Ireland EU - Londo...

Dizzion Cloud PC on IBM Cloud VPC supports dedicated/persistent instances & floating/pooled instances in the following IBM regions:  NA Dallas NA Montreal NA Toronto NA WDC EU Frankfurt EU London EU Madrid AP Osaka AP Sydney AP Tokyo SA Sao Paulo ...

Cloud PC pricing includes network traffic between the user’s client and their Cloud PC. A limited amount of traffic from the Cloud PC (for example, accessing the public Internet, or downloading files) will be included in the Cloud PC pricing, specifically 2x t...

Dizzion Cloud PCs are assigned a public IP address by default. For customers who require private network access (required for Complete, optional for Core), deploying Streaming Gateway Appliances is necessary to enable that connectivity securely. For Private Ne...

Introduction  Thank you for choosing Dizzion.  Dizzion Worldwide Support offers world-class programs to meet your organization’s technology needs. Dizzion recognizes the investment that you have made in our platform, and Dizzion complements this with highly r...

You can check the status of the Frame Platform service at any time by visiting status.dizzion.com You can also subscribe to email and/or text message updates on scheduled maintenance and other events by clicking on the Subscribe to Updates button at the top r...

If you are experiencing issues with your Dizzion environment (Frame or VMware Horizon) or simply have a question, it is easy to contact our support team. Customers may create support tickets through our Support Portal which helps to ensure that communications ...

Release Stage Readiness Accessibility Usability Public Documentation Support Tech Preview Ready for qualified Proof of Concept (PoC) deployments. Requires some assistance or special configuration to enable. Basic functionality is avail...

Once a component or feature reaches End of Maintenance (EOM) status, it will remain accessible and functional but will no longer receive updates or active support from Dizzion. Customers are encouraged to migrate to a supported version as soon as possible. Doc...

Yes, you can alter the configuration of a Cloud PC after it is deployed, choosing from the supported configuration options.

Yes, you can increase the size of the root and user volumes attached to a Cloud PC at any time. For Cloud PC on AWS Workspaces Core, you must upgrade to the prescribed storage sizes until the maximum option is reached (i.e. 100/175). At that point, you may upg...

No. To ensure that the user's data is preserved, the volume sizes of either volume cannot be reduced after a Cloud PC is launched.

For either change, you will get charged the monthly price, prorated on a per-day basis.  For example, if you increase the storage volume on the 10th of a month on a Cloud PC, you are charged for that increase for the remaining 20 days in the month. Similarly,...

For Cloud PC on AWS Workspaces Core, you can increase volume sizes or change to a larger configuration type once in a 6-hour period. You can also change to smaller configuration types once in a 30-day period. For a newly launched Cloud PC, you must wait 6 hour...

This course provides an introduction to Dizzion's Desktop as a Service (DaaS) platform, teaching requisite administration tasks for delivering virtualized applications and desktops. After completion, attendees can: Comprehend DaaS architecture,  Navigate t...