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Private Networking with SGA (AHV)

Customers using Nutanix AHV infrastructure can create a Frame account using Customer-managed networking, Private Networking with Streaming Gateway Appliance (SGA) so users can access the Frame workload VMs through the public IP address of the SGA VM. The Internet-accessible SGA VM serves as a reverse proxy for Frame sessions between the end users and their Frame workload VMs in the private network. The Frame workload VMs only have private IP addresses. Customers will also need to ensure these workload VMs, Cloud Connector Appliances (CCAs), and Streaming Gateway Appliances (SGAs) can communicate to the Frame control plane on the Internet.

If a customer requires an outbound proxy server for any communication to the Internet, the outbound proxy server must support both HTTPS and Secure WebSocket (WSS) in order for the Frame Guest Agent (FGA), CCAs, and SGAs to establish HTTPS and WSS connections to Frame Platform.

FRP8 Networking (SGA 4)

FRP8 is a udp-based protocol for all communication between the end user and the Frame workload VMs.

Nutanix AHV - Private Networking with SGA (FRP8)

Nutanix AHV - Private Networking with SGA (FRP8)

The following table describes the required protocols and ports for Frame accounts using Private Networking with SGA 4 and FRP8.

Nutanix AHV - Private Networking with Streaming Gateway 4


Source to Destination Source IP address Destination FQDN(s) Protocol/port
Cloud Connector Appliance (CCA) to Frame Platform Public IP address
  • console.nutanix.com
  • cpanel-backend.console.nutanix.com
  • gateway-external-api.console.nutanix.com
tcp/443 (HTTPS)
Cloud Connector Appliance (CCA) to Frame Platform Public IP address
  • cch.console.nutanix.com
tcp/443 (HTTPS, WSS)
Prism Central to Frame Platform (not required starting with PC 2023.4) Public IP address
  • downloads.console.nutanix.com
tcp/443 (HTTPS)
CCA to Prism Central Private IP address
  • Prism Central IP address
tcp/443 (HTTPS)
CCA to Prism Element Private IP address
  • Prism Element IP address
tcp/443 (HTTPS)
Workload VMs to Frame Platform Public IP address
  • gateway-external-api-prod.frame.nutanix.com
  • prod-kds-5683567dcbd60804cb34.s3.us-east-1.amazonaws.com
  • assets.console.nutanix.com
  • downloads.console.nutanix.com
  • logging.console.nutanix.com
  • download.visualstudio.microsoft.com
tcp/443 (HTTPS)
Workload VMs to Frame Platform Public IP address
  • cch.console.nutanix.com
  • messaging.console.nutanix.com
tcp/443 (HTTPS, WSS)
End user to Frame Platform Public IP address
  • console.nutanix.com
  • img.frame.nutanix.com
  • img.console.nutanix.com
  • cpanel-backend.console.nutanix.com
  • terminal-prod.frame.nutanix.com
  • logging.console.nutanix.com
  • login.console.nutanix.com (for Frame IdP, if used)
tcp/443 (HTTPS)
End user to Frame Platform Public IP address
  • messaging.console.nutanix.com
tcp/443 (HTTPS, WSS)
SGA VMs to Frame Platform Public IP address
  • cch.console.nutanix.com
tcp/443 (HTTPS)
End user to SGA VM Public IP address
  • SGA VM-specific public IP address
udp/3478 and tcp/3478
SGA VM to End user Public IP address
  • End user-specific public IP address
udp/49152–65535
SGA VM to Workload VM Private IP address
  • Dynamic private IP address within VPC/VNET
udp/4503–4509
Workload VM to SGA VM Private IP address
  • SGA VM-specific private IP address
udp/49152–65535

FRP8 Networking (SGA 4) EU

The following table lists the required protocols and ports for Frame accounts using Private Networking with SGA 4 and FRP8, specifically for organizations electing to use Dizzion's EU control plane.

DEU: Nutanix AHV - Private Networking with Streaming Gateway 4


Source to Destination Source IP address Destination FQDN(s) Protocol/port
Cloud Connector Appliance (CCA) to Frame Platform Public IP address
  • deu.difr.com
  • api.deu.difr.com
tcp/443 (HTTPS)
Cloud Connector Appliance (CCA) to Frame Platform Public IP address
  • hub.deu.difr.com
tcp/443 (HTTPS, WSS)
Prism Central to Frame Platform (not required starting with PC 2023.4) Public IP address
  • downloads.difr.com
tcp/443 (HTTPS)
Workload VMs to Frame Platform Public IP address
  • api.deu.difr.com
  • downloads.difr.com
  • hub.deu.difr.com
  • logging.deu.difr.com
tcp/443 (HTTPS)
Workload VMs to Frame Platform Public IP address
  • hub.deu.difr.com
  • api.deu.difr.com
tcp/443 (HTTPS, WSS)
End user to Frame Platform Public IP address
  • deu.difr.com
  • api.deu.difr.com
  • downloads.difr.com
  • assets.deu.difr.com
  • login.deu.difr.com
tcp/443 (HTTPS)
End user to Frame Platform Public IP address
  • api.deu.difr.com
tcp/443 (HTTPS, WSS)
SGA VMs to Frame Platform Public IP address
  • hub.deu.difr.com
  • ntp.ubuntu.com
  • api.snapcraft.io (Canonical Snapcraft)
tcp/443 (HTTPS)
End user to SGA VM Public IP address
  • SGA VM-specific public IP address
udp/3478 and tcp/3478
SGA VM to End user Public IP address
  • End user-specific public IP address
udp/49152–65535
SGA VM to Workload VM Private IP address
  • Dynamic private IP address within VPC/VNET
udp/4503–4509
Workload VM to SGA VM Private IP address
  • SGA VM-specific private IP address
udp/49152–65535