Skip to main content
Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

325 total results found

IGEL

Platform Administrators Guide Frame App

Frame provides a convenient Custom Partition for IGEL OS bundled with UMS Profiles for easy and secure integration with IGEL OS and management with IGEL's UMS. The included UMS Profiles allow admins to quickly and easily deploy Frame App tailored for your user...

Frame-Provided IGEL Profiles

Platform Administrators Guide Frame App

Profile Options Frame-provided UMS Profiles offer various configuration options to customize and optimize your IGEL environment. These profiles range from basic Frame App desktop integration to specialized kiosk modes supporting SAML2 and Secure Anonymous Tok...

Common Informational and Error Codes

Platform Administrators Guide Troubleshooting

There are inevitably going to be situations where you receive a code for either informational or error conditions. Below is a table that covers the most common codes and messages you may receive. These error messages will show up either in pop-up messages dur...

RDP Debug Mode

Platform Administrators Guide Troubleshooting

A Frame administrator may encounter the need to access a persistent VM (Sandbox, Utility Server, or persistent desktop) using Microsoft Remote Desktop Protocol (RDP) for a number of scenarios. Unable to access the Sandbox VM using Frame Remoting Protocol (F...

Security Basics

Platform Administrators Guide Security

Security Basics Sometimes users reside behind corporate networks that have strict network access policies. Connection issues can arise if certain domains are being blocked. To avoid this, administrators ensure that the Network Configuration Requirements for t...

Frame Data Residency

Platform Administrators Guide Security

Frame, a cloud-based Desktop as a Service (DaaS) and Platform as a Service (PaaS), enables customers to deliver virtualized applications and desktops hosted in either public and/or private clouds to end users. End users only need an HTML5 browser on a connecte...

HIPAA Compliance

Platform Administrators Guide Security

HIPAA and the later adoption of the HITECH Act established through the Department of Health and Human Services is a set of Privacy and Security Rules governing the handling of Protected Health Information (PHI). Under these rules, "Covered Entities"[^1] are re...

Outbound Proxy Server Support

Platform Administrators Guide Security

Frame Guest Agent (FGA) and Cloud Connector Appliance (CCA) have native support for outbound proxy server if a proxy server is required from a VM inside a private network to communicate to the Internet. The outbound proxy server must support both HTTPS and Sec...

Admin API

Developer's Guide Admin API

The Frame Admin API service is based on standard REST HTTPS calls. All API endpoints require signed authentication via HTTP headers and role-based access control configured within Frame Console. The typical workflow for an API call is as follows: Authenticat...

Customer Endpoints

Developer's Guide Admin API

List Customer Details Returns information about your customer entity. GET /customers/ Request Example curl -X GET \ -H "X-Frame-ClientId: ${client_id}" \ -H "X-Frame-Timestamp: ${timestamp}" \ -H "X-Frame-Signature: ${signature}" \ "https://api.console.nutani...

Organization Endpoints

Developer's Guide Admin API

List Organizations Returns all Organizations. GET /organizations Request Parameters Name Description Param Type Data Type Required name Name or portion of name you would like to use for searching/filtering. Search Query String False show_deleted Filte...

Account Endpoints

Developer's Guide Admin API

List Accounts Lists all Frame accounts. GET /accounts/ Request Parameters Name Description Param Type Data Type Required name Name or portion of name you would like to use for searching/filtering. Search Query string False organization_id Frame Organi...

Infrastructure Endpoints

Developer's Guide Admin API

List Cloud Providers Returns a list of available Cloud Providers. These are Frame IaaS cloud providers, such as Amazon, Azure, and Google, using Frame-managed subscriptions. GET /cloud_providers Request Example curl -X GET \ -H "X-Frame-ClientId: ${client_id}...

Session API

Developer's Guide Session API

The Frame Session API lets you seamlessly integrate virtual desktops and applications into your own custom web-based workflows. Using JavaScript, the Session API gives you control of the Frame Terminal, an HTML5 client for remotely accessing applications hoste...

Acquire Tokens through SSO (SAML2)

Developer's Guide Session API

Through SAML2 integrations with Frame, you can leverage existing SSO workflows to retrieve tokens for your users. Here's a general overview of what that process looks like: To get started, there are three key items needed when using SSO workflows to authentic...

Subscription Types and Overage Policies

Subscription Management Subscription Information

Subscription Subscription Types Customers wishing to subscribe to Frame (Commercial) may choose from one of the following two subscription types: Named user subscriptions Per VM subscriptions Minimum subscription requirements: Cloud PC Complete: ...

IaaS Credit Rates

Subscription Management Subscription Information

Multi-tenant customers deploying their workloads on Dizzion-provided public cloud subscriptions (AWS, Google Cloud Platform, and Microsoft Azure) can pay for their public cloud usage (VM and disk) in the form of IaaS Credits. IaaS Credit rates vary based on pu...

Getting Started

C3 Control Center

Cosmos Control Center SaaS (C3-SaaS) is the interface where administrators can manage their Dizzion Horizon PCVDC environments and virtual machines, manage support requests, and access analytics and other information via applications. All Dizzion customers mus...

What is a Dizzion virtual desktop, and why is my company using it?

FAQ - DaaS & Cloud PC End-User related questions - Generic

Dizzion DaaS and Cloud PC solutions provide secure access to corporate desktops and applications from any device, anywhere—using only a browser. Virtual means that the desktops and apps run in a datacenter or public cloud, not on the local device. This approac...

How do I log in to my Dizzion virtual desktop?

FAQ - DaaS & Cloud PC End-User related questions - Generic

Login via your local browser at your assigned URL, e.g., https://use.difr.com (US backplane) or https://DEU.difr.com (EU backplane). Ask your IT colleagues for the exact URL. You can also download the Frame App and install it. https://docs.dizzion.com/download...