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The Audit Trail and Sessions pages are integral components of your entity Dashboard, designed for comprehensive monitoring of user actions and session dynamics. The Audit Trail feature offers a meticulously maintained log that enables administrators to trace a...

The Session Shadowing feature allow admins to connect to a user session to observe the user's primary display and control the mouse and keyboard, as necessary. Prerequisites Frame Remoting Protocol 8 Frame Server 9.0.4.0 or greater For Tech Preview, Dizzion S...

Overview The Billing page in the Frame Admin Console provides Customer Administrators with a detailed view of their subscription and entitlement information. This feature improves transparency and allows you to self-serve your billing inquiries without needing...

Overview Frame Guest Agent (FGA) is a collection of Frame-specific services that manage VM configuration and functionality. FGA provides the following services: Communication between the VM and Frame backplane. VM configuration, orchestration, and session ...

"Deployment Groups" determine when a Frame Account (Sandbox, Test/Production Pools, Persistent Desktops, and/or Utility Servers) will receive the latest version of the Frame Guest Agent (FGA), Frame Server, and any associated drivers or components. Deployment ...

Overview Frame Administrators can enable Maintenance mode to prevent their users from starting production sessions within the Frame Account. This feature is useful when an administrator is making configuration changes (e.g., networking, adding/upgrading an SGA...

If you no longer need an Account or Organization, you can terminate the entity. Note: Before you terminate an Account or Organization entity We recommend taking the following steps to clean up any infrastructure and third-party dependencies associated with t...

You can customize many aspects of how your users' sessions will behave when accessing their Frame session. The session settings page in your Account Dashboard was created to give you fine granularity over these features. Account Session Settings For Frame Acco...

Application Mode is a feature that transforms the way users interact with remote Windows applications. This feature provides a native web application-like experience while streamlining and enhancing the user interface. Application Mode has been carefully desig...

Frame Remoting Protocol (FRP) defines the communication between an end user's device with a browser or Frame App and the remote virtual machine running the Frame Guest Agent (FGA). Frame Remoting Protocol (FRP) 8 {#frp8} Frame Remoting Protocol 8 (FRP8) is the...

Frame supports multiple monitors and 4k displays. This guide outlines the considerations, requirements, and steps to enable these features. 4k Display Support Considerations Administrators serving Frame sessions to end users with 4k displays can enable 4k s...

Access to Frame apps and desktops can be integrated several different ways within: Websites Internal portals or services Operating systems and custom workflows This section talks about integration tools that can be leveraged for custom integrations. The Adva...

This guide is intended for administrators wishing to integrate the use of USB Human Interface Device (HID) devices within their end user experience. Frame now supports up to 10 USB HID input devices, such as 3D mice, game controllers, and joysticks, connected ...

The Clipboard Integration feature allows users to copy and paste content between their local device and their Frame session. This feature can be enabled by a Frame administrator in the Account or Launchpad Session Settings. Overview Clipboard Integration in Fr...

Customers who need to map custom keyboard shortcuts on their end users' local device to keyboard shortcuts or actions within Frame sessions can use Frame's Keyboard Profile feature. Keyboard profiles consist of custom keyboard shortcut mappings that can be con...

Since Frame is accessible from any device with a modern web browser, we've set up multiple mouse modes to navigate a Frame session. While our standard mouse configuration works for most use cases, there are some scenarios where a different mouse mode could be ...

Configuring end user experiences for multiple languages in Frame requires careful consideration and planning. Microsoft Windows operating system can be configured to handle different keyboards/characters in addition to multiple display languages. Beyond the op...

Custom Terminal Banner Terminal banners display custom messages across the top of a user's Frame session. Banners can be used as a reminder to the user that they are using a special type of environment. This feature is often used for high security environments...

Frame Guest Agent (FGA) gives customers the ability to tailor the behavior of their workload VMs (e.g., Sandbox, shadow, production, utility server, etc.) to execute scripts at different event-points of a VM and/or user session. These events are defined as “li...

The Frame Suspend and Resume feature allows users to pause their session and pick up right where they left off at a later time. When a session is suspended, its state is saved to disk and restored upon resumption, ensuring continuity. This functionality is sim...