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Does Dizzion use Microsoft RDP or another 3rd party protocol?
No, Dizzion isn't using RDP or any other 3rd party Remote Display Protocol. Dizzion DaaS and Dizzion Cloud PC (both based on Frame) use Frame Remoting Protocol, the latest remoting protocol based on WebRTC. By default, FRP uses UDP as its transport layer an...
Does Frame Remoting Protocol work as well or better than others?
Frame Remoting Protocol (FRP) is a modern protocol that performs as well as, and in many cases better than, other remoting protocols. It uses WebRTC over UDP or TCP for transport and supports H.264 and AV1 codecs. Designed for the cloud era, FRP delivers th...
What are the firewall port requirements?
The firewall port requirements for the Frame Remoting Protocol depend on the network deployment model: Public Networking, Private Networking, or Private Networking with SGA. Details on required firewall rules, FQDNs, and ports for each model can be found here:...
How can I test if the firewall and ports are setup correctly?
You can verify network connectivity from the end-user device to the SGA by using test.dizzion.com. It checks if the necessary ports and protocols are open and functioning properly.
Should we prioritize FRP and setup QoS?
QoS – Silver/Gold/Diamond, DCSP, UDP - TCP
Do you have insights into how FRP works in different network configurations?
Yes, look at https://ux.dizzion.com and https://eucscore.com
Do you have insights into how FRP compares to others?
Yes, don't hesitate to contact Dizzion for more detailed information about Citrix HDX, Microsoft RDP, Omnissa Blast.
Do you support advanced networking capabilities?
Customers can decide whether to use Frame-managed or customer-managed networking for public cloud infrastructure. With Frame-managed networking, the Frame control plane provisions (and de-provisions) the necessary network resources (e.g., VNET/VPC, subnets,...
Does Dizzion DaaS and Cloud PC work well with my 2D/3D, professional visualization, design, and AEC applications?
Yes, Dizzion DaaS and Cloud PC support demanding applications from vendors like Autodesk, Adobe, Siemens, Unreal Engine, Enscape, NVIDIA Omniverse, Blender, Dassault, SolidWorks, Twinmotion, VRAY, Lumion, StableDiffusion, PTC and more. The Frame Remoting Proto...
What GPU options does Dizzion provides?
Dizzion supports GPU-powered virtual machines across all major infrastructure platforms, including Microsoft Azure, AWS, GCP, IBM Cloud VPC, and Nutanix. These GPU-enabled instances are designed to support Virtual PC or Virtual Workstation use cases. NVIDIA...
Which GPU should I use?
Choosing the proper GPU depends on the resource requirements of your operating system and applications. Essential factors include GPU cores, GPU frame buffer (vRAM), and API support such as CUDA, DirectX, OpenGL, RTX, or Tensor Cores. Don’t assume that GPU ...
What % of Frame sessions are running (v)GPU?
Approximately 20% of our monthly active users leverage a GPU or a GPU partition (AMD or NVIDIA), significantly higher than the industry average among DaaS and VDI providers. Dizzion has historically been—and continues to be—a strong choice for graphics-intensi...
What identity providers can be used with Dizzion DaaS and Cloud PC?
Dizzion supports SAML2 and OAuth-based identity providers for accessing customer, organization, and admin interfaces. For end-user access—including LaunchPad, Launch Link, the Progressive Web App (PWA), and the Session API—authentication can be done using SAML...
Can Active Directory be used to log in to Virtual Desktop or Application?
Yes, each Frame account can be integrated with Microsoft Active Directory, allowing end users to log in to their virtual desktop or application using their AD credentials. However, access to the LaunchPad, Launch Link, or PWA still uses SAML, OAuth, or SAT. Fo...
Can EntraID be used to log in to Virtual Desktop or Application?
Yes, each Frame account can be integrated with Microsoft EntraID, allowing end users to log in to their virtual desktop or application using their EntraID credentials. However, access to the LaunchPad, Launch Link, or PWA still uses SAML, OAuth, or SAT. For a ...
Can I enforce MFA and conditional access policies for logins?
Yes, the configured SAML2 or OAuth IdP enforces MFA and Conditional Access rules.
How do I monitor session performance, login times, and system resource usage?
Use the Frame Admin Console to access session analytics. Dizzion DaaS and Cloud PC include Dizzion Overwatch, a powerful new observability and analytics solution integrated into Dizzion’s DaaS and Cloud PC platforms. It delivers near real-time, crystal-clear v...
How do I centrally manage desktop images, software updates, and security policies?
Use the Frame Account Sandbox to update the OS with the latest security updates, as well as install or update applications manually or with automation tools like SCCM, Intune, Atera, or Chocolatey. Once updates are complete, publish the Sandbox to production. ...
How do I preconfigure applications or software in the golden image for all users?
Build/update image with apps > publish > assign to user pools.
Can I schedule desktop auto-shutdowns or session timeouts to save resources?
Yes, instances can be configured for each pool of machines via capacity settings, min/buffer, and max.