Search Results

Dizzion DaaS and Cloud PC solutions provide secure access to corporate desktops and applications from any device, anywhere—using only a browser. Virtual means that the desktops and apps run in a datacenter or public cloud, not on the local device. This approac...

Login via your local browser at your assigned URL, e.g., https://use.difr.com (US backplane) or https://DEU.difr.com (EU backplane). Ask your IT colleagues for the exact URL. You can also download the Frame App and install it. https://docs.dizzion.com/download...

It depends. Dizzion DaaS and Cloud PC powered virtual desktops and apps can be accessed via a local browser or the Frame App. Both options support many features, including multi-monitor support, copy/paste, local printing, audio and video playback, webcam and...

Yes, if the device supports modern browsers or the Frame App for Windows, Apple OSX, or Linux

Supported: Chrome, Edge, Firefox, Safari, Brave

Contact your local IT team and submit a support ticket. They will collect information about your local device, network connection, virtual machine, and backend infrastructure to diagnose the root cause of the performance issues. Providing details like when the...

No, you don’t need to install anything. The Frame Remoting Protocol (FRP) is optimized for Microsoft Teams, Zoom, Google Meet, and similar tools, allowing full use without local software installation. The Virtual Machine running these applications must be adeq...

It depends on whether IT has enabled personalizing your desktop. 

Suspend pauses your session and hibernates the virtual machine. Disconnect keeps the session running in the background so you can resume later. Log off ends the session completely and closes all apps

VDI is a do-it-yourself model in which your internal team designs, builds, and maintains the virtual desktop platform, which is typically hosted on-premises. DaaS (Desktop as a Service) shifts responsibility for the control plane to a provider like Dizzion. Y...

  Yes, Dizzion provides a fully hosted, multi-tenant, and cloud-native control plane as part of our DaaS offering. Our control planes are architected for high availability, leveraging multi–availability zone deployment across the US and EU regions to ensure r...

Often, yes. When the virtual desktop is sized correctly and the supporting infrastructure and network meet the requirements, the performance can match—or even exceed—that of a local PC. However, if the environment is undersized or network connectivity is poor ...

It’s usually due to network issues, blocked ports, session timeouts, or delays in starting the virtual machine. Contact IT support if it keeps happening.

Yes, depending on IT policies, you can use peripherals within your Virtual Desktop and applications.

It works on both, but the experience depends on screen size. Tablets with a keyboard offer the best experience. Phones are less ideal for productivity, as most apps aren’t designed for small screens.

Only if your IT team allows it. Most virtual desktops are locked down or non-persistent, meaning any changes—including software installs—may not be saved or permitted. You can typically install software using a Cloud PC or a persistent desktop.

In most setups, your Windows user profile, including My Documents, Favorites, and app settings, is saved. For other files, it’s best to use file shares or cloud storage to ensure everything is backed up and available across sessions. It is important to save it...

Clipboard redirection may be disabled for security. Admin can enable if needed.

Use the ‘Frame Printer’ inside your session. Your IT team must enable printer redirection. Once set up, you can print from the virtual desktop to your locally connected home printer.

Yes, as long as webcam and audio redirection are enabled and your network bandwidth is sufficient.