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The Launchpad is the end user-facing part of the Frame platform interface where users launch and manipulate applications. The Frame platform allows you to have multiple Launchpads that can be customized for different use cases and workflows. Launchpads are att...

Each Frame Account has a Sandbox - a virtual machine provisioned specifically to allow you to manage the operating system and applications for the Frame account. The Sandbox image acts as a template for the rest of your workload VMs. For non-persistent Frame a...

In general, if you are planning to only deliver virtual desktops to your users, then onboarding applications is not required – simply install your desired applications to the Sandbox. If you wish to make individual applications available to your users via an ...

Once you have installed one or more applications, tested them in the Sandbox, set up a Desktop Launchpad or Application Launchpad, and defined your production capacity, you're ready to publish. There are three types of publishing: Publish: A standard pu...

Many enterprises and organizations rely on Microsoft Active Directory (AD) for provisioning user accounts, applying security policies to operating systems, and enabling access to applications. In classic on-premises environments, Windows operating systems are ...

The Frame platform supports the ability for your workload VMs to join your on-premises or cloud-based Microsoft Active Directory (AD) environment. Requirements Frame Account with Windows 10, Windows 11, Windows Server 2019, or Windows Server 2022-based ima...

Before moving on to the Domain Join setup phase, please ensure you have: reviewed and met the requirements outlined on the Domain Join landing page completed the steps in the Domain Controller Preparation guide adjusted the appropriate AWS account permiss...

AWS-based Frame accounts will need to prepare their AWS account by adjusting the permissions as listed below before setting up Domain Joined Instances. This process takes about 5 minutes. First, login to the AWS Console for the account you will be using to ...

By default, Azure defines its own default DNS settings for each VNet. Using the Frame Domain Join feature requires additional configuration for Azure-based cloud accounts. Using the default Azure DNS settings will result in communication problems between your ...

When workload VMs in a DJI Frame account are created (due to a publish or an increase in the max capacity of a test or production pool), the test or production workload VMs are added to the specified Windows Active Directory as computer objects. Each time ther...

Customers wishing to deliver Frame-managed Linux desktops to users can use this guide to configure their Linux desktops to authenticate using Windows Active Directory (AD) LDAP. Prerequisites Active Directory Setup. Frame Account settings as specified bel...

Introduction Frame Single Sign-On (SSO) allows users to access a domain-joined VM without requiring users to enter their domain user credentials every time they enter into a Frame session. This patented feature (US Patent #11,483,305) provides a more streamli...

Microsoft Entra ID-joined devices are devices that have been joined directly to Microsoft Entra ID (formerly known as Azure Active Directory) without the need for an on-premises Active Directory (AD) environment. This option is primarily designed for Windows 1...

Frame supports Entra joined devices <StatusBadge type="Early Access"/> on Azure for both Windows 10/11 and Windows Server 2019/2022 operating systems in non-persistent and persistent desktop Frame Accounts. Prerequisites Bring Your Own (BYO) Azure subscrip...

Frame supports Entra joined devices on AHV for Windows 10/11 operating systems in persistent desktop Frame Accounts. Prerequisites Bring Your Own (BYO) Azure subscription Entra ID Tenant New or existing Windows 10/11 persistent desktop Frame Account S...

The last page listed on the left side of your Account Dashboard is the VMs page.   The VMs page is available on Account-level Dashboards only. Non-persistent Accounts The VMs page displays a list of all VMs associated with your Frame account. Server informa...

Before you can deliver your applications and desktops to your users, you first have to set up one or more pools of production instances – this defines the “capacity” of your account. Each production pool corresponds to a specific instance type (e.g., # of vCPU...

Availability Zones (AZs) are isolated locations within data center regions provided by various IaaS providers. They offer high availability, fault tolerance, and redundancy by allowing resources to be distributed across multiple zones. Proper use of Availabili...

By default, Frame accounts are "stateless." This means that all changes made to an instance are lost after the session closes. The instance is then returned to a pool where it waits to be served to the next user. The Frame platform also offers an alternative o...

Organizational and Customer administrators are granted the ability to clone from current and backup Sandbox/Utility Server images to other accounts. This feature is ideal for scenarios where administrators have configured an image to their liking and would lik...