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This document will provide you with instructions on how to prepare and register your own Windows OS template image in AHV for use with Frame. Before moving forward with the preparation procedure, please ensure you have read through the general requirements on ...

This document will provide you with instructions on how to prepare and register your own template image in IBM Cloud for use with Frame. Before moving forward with the preparation procedure, please ensure you have read through the general requirements and cons...

A service that the Frame system can trust to verify the identity of a user is called an “Identity Provider” or IdP. This is a technical term that is commonly used in authentication standards and tools, so we will also use this term in this solution guide. Bro...

The Frame Platform provides administrators with a role-based access control (RBAC) capability to manage user and administrative access to their accounts. Through the Frame Admin user interface, administrators are able to assign roles which grant varying levels...

Basic Authentication is a manual approach for providing access; admins need to manually invite users via email, and have them set their own passwords. You manually reset their passwords, manually delete the users, and give users various roles/permissions for F...

Dizzion Frame now supports Dizzion C3 as an authentication provider, allowing administrators to use the same credentials they already use for support.dizzion.com and c3.dizzion.com to access Frame. By enabling Dizzion C3 authentication, users can seamlessly lo...

This section outlines the user authentication options for Frame customers. The following documentation will discuss how to choose the right authentication option and reviews the benefits, applicability, and requirements for each option. The term “authenticati...

The administrative workflow for setting up a SAML2 identity provider (IdP) consists of the following steps: Enable SAML2 Providers at the desired entity level (Customer, Organization, or Account). Create a SAML2 identity provider in Frame. Enter the neces...

Okta provides a flexible yet simple Identity Provider solution that integrates easily with the Frame platform. Following the steps below, you simply need to locate, copy, and paste certain values between platforms. This process should take less than fifteen mi...

Integrating Microsoft Entra ID Single Sign On (formerly Azure AD SSO) is a quick and easy process. Before we get started, take note of five pieces of data that you'll be using to set up a proper SAML2 integration.  The Frame SAML2 Integration Name...

Frame supports Single Sign-On (SSO) with Google authentication through both OAuth2 and SAML2 integration options. The OAuth2 option is the easiest to setup and can be done in under a minute. The SAML2 option is also relatively quick and easy, but does require ...

Integrating Microsoft Active Directory Federation Services (ADFS) is straightforward. We start by creating an SAML2 Provider from within Frame. Using information from those steps, we to continue our SAML2 integration from within ADFS. We also cover passing and...

Integrating Duo Single Single-On (SSO) is a quick and easy process. Continue reading to learn how to configure your Duo Single Sign-On users with Frame. Prerequisites Administrator access to a Duo Account Duo Single Sign-On must be enabled in the Duo Admin Pa...

Secure Anonymous Tokens (SATs) can be used to allow users to authenticate to Frame and in establishing Frame sessions using Frame Session API without prompting users for another set of credentials. These tokens, generated by a secure API call, enable admins to...

There are options available for administrators who wish to create many users without email invitation or activation. Mass user creation can be used to deliver training and certification tests to end users who are “guest users” (not employees, but clients or an...

Navigating Frame Admin Console Customer Administrator Customer administrators have the highest level of access in the Frame tenant (learn more about our Frame tenant hierarchy here). Customer admins will see the Customer Dashboard of the Frame Admin Console ...

Frame Customer and Organization Administrators can create and manage multiple accounts from their Admin console. Each account is created: With an AHV, AWS, Azure, GCP or IBM (Infrastructure as a Service, IaaS) cloud account, In an on-premises datacenter (i...

Administrators can manage a wide range of settings from an entity Dashboard's settings page. The configurable settings for this page depends on which entity level it is being accessed from (Customer, Organization, or Account level.) varies. Tab D...

Customer administrators have permissions to add, edit, and deactivate organization entities in the Frame console. This guide outlines how administrators can add, configure, and delete organization entities. Create an Organization Entity From the Frame Ad...

By default, Frame support administrators are granted full access to all organizations and accounts for troubleshooting purposes. Customer Administrators or Limited Customer Administrators may opt out of default support for their account at any time by adjustin...