Utility Servers

A Utility Server is a stand-alone, general purpose Windows server that can be helpful for a variety of use cases, including:

Utility Server Panel in the Dashboard

Similar to your Sandbox, the Utility server is accessed from the Frame Dashboard, where you can power it on and connect to install applications. Unlike the Sandbox, however, the Utility server will NOT power off automatically. It was designed for use cases where you need the server to run 24x7.

By default, the Utility server is configured as a relatively low-powered machine (ideal for being a license server). If you wish to use this for a database or another more demanding back-end function, you can adjust the system type from your Dashboard (we will discuss this in more detail below).

The Utility server will be available to the rest of your instances within the VPC/VNet. After setting up your Utility server, you'll need to open any necessary ports in your Utility server's Windows Firewall.

Connecting to an On-Premises server
   Though we typically recommend using the Utility server for client-server applications, we understand that connections to      on-  premises servers might be needed. Getting your application working with an established server from your own                network will require one of two scenarios:
  - Configure your network to allow outside connections to the server. At that point, you'd configure the application to                connect to whatever domain or IP address information you want to use for establishing the connection, and it should              work without issue. By default, Frame doesn't restrict outbound connections from our sessions, only inbound ones.

  - Configure a VPN tunnel from the instances to your network. This requires the use of a VPN client that allows you to                configure the traffic routing rules.


Create a new Utility Server

Creating a new Utility server is relatively simple. From your Dashboard navigate to the “Utility Servers” tab.

Click the Add Utility Server button in the center of the page. A dialog will appear giving you a number of options to configure your Utility server:

Add utility server dialog

Once you have configured the Utility server as desired, click Add Server to start the provisioning process.

Configuration

You can make multiple adjustments to your Utility server by clicking on the kebab menu in the upper right corner.

Utility Server options

Backups

Utility server backups can be performed manually on demand. To learn more about Backups, visit Backups.

Updates

The Updates page of your Account Dashboard will display any needed OS or Frame-related updates for your Utility server. More details can be found in the Updates section of our documentation.


Revision #5
Created 1 October 2025 04:53:10
Updated 14 January 2026 05:49:33 by Nikola Savic