Who is responsible for updating and patching the SGA?

We do not modify customer SGA VMs. No OS or security patches are applied to manually or automatically deployed SGAs. 

 

 

 Security updates and version updates are delivered by providing a new SGA VM , which the customer can deploy manually or through automation. 

 

 

 The SGA does not include an internal patching mechanism. Upgrades are done through node replacement : add a new node via cPanel, then remove the older node. 

 

 

 Customers using Cloud PC Complete or DaaS + Admin Services have SGA updates fully managed by Dizzion. 

 

  using Cloud PC Complete or DaaS + Admin Services, then we handle all SGA upgrades for them.