Do you have a separate backplane in EU?
Yes, we operate separate backplanes in both the US (https://use.difr.com) and the EU (https://deu.difr.com). Each backplane is deployed across multiple Availability Zones to ensure high availability and resilience.
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IMPORTANT NOTE – Backplane Separation and Cloud Account Usage
Dizzion Platform backplanes runs in two geographical backplanes: U.S. and EMEA (DEU).
This separation exists for data protection, compliance, and disaster recovery (DR) reasons.
Customers should never reuse or connect the same cloud environment across multiple backplanes.
For example:
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Do not use the same AWS Account in both U.S. and DEU backplanes.
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Do not reuse one Azure Subscription for different backplanes.
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Do not connect the same GCP Project to more than one backplane.
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Do not reuse the same IBM Cloud Resource Group (or IBM Account, depending on setup).
Each backplane must have its own cloud account.
Using the same cloud account in multiple backplanes may cause unexpected issues, including problems with VM deletion and synchronization.
Recommendation:
Always create a new cloud account per backplane to ensure proper operation, separation, and compliance.