# End-User related questions - Networking

# Is using a public Wi-Fi network safe when connecting to my virtual desktop?

<a name="_Toc206685418"></a><span lang="en-NL" style="font-size: 12.0pt; line-height: 115%; font-family: 'Aptos',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Aptos; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: 'Times New Roman'; mso-bidi-theme-font: minor-bidi; mso-ansi-language: #0C00; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Yes, if the session is encrypted and Multi-factor Authentication (MFA) is enforced at login. Don’t install any software, clients, agents, or plugins</span>

# How much bandwidth do I need for a smooth remote desktop experience?

<a name="_Toc206685419"></a><span lang="en-NL">It depends on what you do within your virtual desktop and applications.</span>

<span lang="en-NL">(See guidelines Question for recommendaed bandwidth)</span>

# -DRAFT - Do you have any guidelines about the recommended bandwidth usage?

<span lang="en-NL">Yes, content from FRP whitepaper here (WIP)</span>

<span lang="en-NL" style="mso-ascii-font-family: Aptos; mso-fareast-font-family: Aptos; mso-hansi-font-family: Aptos; mso-bidi-font-family: Aptos;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="en-NL">BLA1</span>

<span lang="en-NL" style="mso-ascii-font-family: Aptos; mso-fareast-font-family: Aptos; mso-hansi-font-family: Aptos; mso-bidi-font-family: Aptos;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="en-NL">BLA2</span>

<span lang="en-NL" style="mso-ascii-font-family: Aptos; mso-fareast-font-family: Aptos; mso-hansi-font-family: Aptos; mso-bidi-font-family: Aptos;"><span style="mso-list: Ignore;">-<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span lang="en-NL">BLA3</span>

<span lang="en-NL">More info – link to guidelines</span>

# How can I test my internet speed?

[https://speed.cloudflare.com/](https://speed.cloudflare.com/); Network Quality Score, especially Download, Upload, Latency, Packet Loss, and Jitter.

# What happens to my work if I lose internet connection while using the desktop?

<a name="_Toc206685422"></a><span lang="en-NL">You’ll be disconnected but can reconnect once your network returns. How long your session stays active depends on the IT policy. To avoid losing work, use auto-save and store files on file shares or cloud storage like OneDrive, Dropbox, or Google Drive.</span>